Click & Collect is an increasingly popular service across the hospitality sector providing a great way for businesses to benefit from an additional revenue stream.
The UK market for Click & Collect is growing fast and is predicted to be a £9.6 billion market by 2022, accounting for 13.9% of all online sales.*
Click & collect is a simple way for your customers to order online and select a suitable collection time. By offering this as an additional service, it does not erode your profit margins and can significantly increase venue footfall at no extra cost.
With traditional takeaway orders, customers need to take time out of their busy day to wait for their order to be prepared. This isn't the case with Click & Collect. Customers can order ahead and select a collection time allowing them to get on with their day.
From a business point of view, Click & Collect is cost and time effective with no need to manually take the order or payment. Staff also receive the orders exactly how the customer has inputted and that means less room for error.
“With situations like the one we are currently living in it’s important that we as a business, were able to adapt to offer a click & collect and a delivery service, without the Yoello platform this wouldn’t have been possible. The extra value this has also brought to our street-food vendors who, without a mobile ordering platform would not be able to trade at all, is something we are really proud of as a venue.”
- Shaz Harris, Founder of Corporation Yard