Click & Collect

Click & Collect is an increasingly popular service across the hospitality sector providing a great way for businesses to benefit from an additional revenue stream.

Increase your footfall with Click and Collect

The UK market for Click & Collect is growing fast and is predicted to be a £9.6 billion market by 2022, accounting for 13.9% of all online sales.*

Click & collect is a simple way for your customers to order online and select a suitable collection time. By offering this as an additional service, it does not erode your profit margins and can significantly increase venue footfall at no extra cost.

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Added customer & staff convenience

With traditional takeaway orders, customers need to take time out of their busy day to wait for their order to be prepared. This isn't the case with Click & Collect. Customers can order ahead and select a collection time allowing them to get on with their day.

From a business point of view, Click & Collect is cost and time effective with no need to manually take the order or payment. Staff also receive the orders exactly how the customer has inputted and that means less room for error.

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How does the platform work for merchants?

Through the Yoello Merchant Dashboard, you can easily turn your Click & Collect service on/off. When the service is toggled on, customers can select ‘Collection’ from your venue profile to browse, order and pay from your Click & Collect digital menu.

You can set up available collection times and expected waiting times as well as manage menu items and stock.

Orders can be responded to and managed through the dashboard. Update customers on order process and let them know when it is ready for collection.

All the Yoello reporting and order management features apply across the services you run, whether its Click & Collect, Table Service or Delivery.
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“With situations like the one we are currently living in it’s important that we as a business, were able to adapt to offer a click & collect and a delivery service, without the Yoello platform this wouldn’t have been possible. The extra value this has also brought to our street-food vendors who, without a mobile ordering platform would not be able to trade at all, is something we are really proud of as a venue.”
- Shaz Harris, Founder of Corporation Yard

Venue page interface
Considering click and collect in your venue?
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